About BreaIT Support

BreaIT’s multi-tiered technical support is customized to our clients’ service requirements. We help our clients integrate the latest computer technology within the realities of local government. We provide project management from upgrading a site’s existing network, or by building a network from scratch. Our staged approach to implementation of the project keeps the customer’s network operational with the least amount of downtime. Most importantly, we provide clients with system maintenance and support tailored specifically to their service requirements.

We have experience in all levels of technology support, developing technology plans, hardware and software acquisitions, data migration, policy development and training. Our staff of professionals are well qualified, experienced and committed to maintaining their technology knowledge base through regular training.

BreaIT Support Services

  •  Helpdesk We provide support services for the City of Brea and all client cities.
  •  Internet We provide web services and support for the City of Brea and numerous clients. We also provide assistance in site development and hosting services.
  •  Document Imaging We currently provide the City of Brea with implementation and integration services. We are experienced with LaserFische support for several client cities as well as the Liberty & Questys systems.
  •  Network Optimization and Security Monitoring We review the integral piece of your operations and regularly evaluate our client's networks to ensure optimum operations and security.
  •  Systems Design and Implementation We assist with everything from simple in-house networking to connecting off-site facilities and wireless networking.
  •  Project Management Services We have highly experienced staff that have managed numerous technology projects for the City of Brea and our clients. This has been anything from a system upgrade, to a full relocation of network operations.
  •  Strategic IT Planning We can help you develop a technology plan that can be closely monitored and regularly updated. This plan will maintain the effectiveness and overall usefulness of technology to the organization, as well as the community.
  •  Integration Services We have developed a close working relationships with numerous technology vendors to ensure the ability of smoothly bringing the users, the desired applications and hardware together.